Refund policy
Refund Policy
Ascencia
Last updated: February 26,2026
Ascencia provides structured digital systems designed for intentional growth.
Because our products are intellectual property delivered instantly, we protect the integrity of our work by maintaining a strict no-refund policy.
1. Digital Product Policy
All products sold on Ascencia are digital products delivered electronically.
Due to the instant access nature of digital content, all sales are final.
Once a purchase is completed and access is granted, we are unable to offer refunds, exchanges, or cancellations.
2. No Physical Returns
Ascencia does not sell physical goods.
There are no items to return by mail.
3. Exceptions
Refunds may only be considered in the following cases:
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Duplicate purchases of the same product
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Technical issues preventing access that cannot be resolved
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Accidental multiple charges
If you believe you qualify under one of these exceptions, please contact us within 7 days of purchase.
4. Access Issues
If you experience any issues accessing your digital product, contact us at:
support@ascencia.com
We will work to resolve the issue promptly.
5. Chargebacks
Initiating a chargeback without first contacting Ascencia to resolve an issue may result in suspension of access to purchased materials.
We are committed to fair and transparent resolution.
6. Agreement
By completing a purchase on Ascencia, you acknowledge and agree to this Refund Policy.