Shipping policy

Shipping & Delivery Policy

Ascencia
Last updated: February 26,2026

1. Digital Delivery Only

Ascencia sells digital products exclusively.

We do not ship physical goods.

No physical items will be mailed to you.

2. Delivery Method

All products are delivered electronically.

After successful payment, you will receive:

  • Immediate on-screen download access

  • And/or a confirmation email containing your download link

If you do not receive your access within 15 minutes, please check your spam or promotions folder.

3. Delivery Time

Digital products are delivered instantly upon successful checkout.

In rare cases of technical delay, delivery may take up to 24 hours.

4. Access Issues

If you experience difficulty accessing your digital product, please contact:

support@ascencia.com

We will respond as soon as possible to resolve the issue.

5. Incorrect Email Address

It is the customer’s responsibility to enter the correct email address at checkout.

Ascencia is not responsible for failed delivery due to incorrect information provided by the customer.

6. Geographic Availability

Our digital products are available worldwide.

No shipping fees apply.