Shipping policy
Shipping & Delivery Policy
Ascencia
Last updated: February 26,2026
1. Digital Delivery Only
Ascencia sells digital products exclusively.
We do not ship physical goods.
No physical items will be mailed to you.
2. Delivery Method
All products are delivered electronically.
After successful payment, you will receive:
-
Immediate on-screen download access
-
And/or a confirmation email containing your download link
If you do not receive your access within 15 minutes, please check your spam or promotions folder.
3. Delivery Time
Digital products are delivered instantly upon successful checkout.
In rare cases of technical delay, delivery may take up to 24 hours.
4. Access Issues
If you experience difficulty accessing your digital product, please contact:
support@ascencia.com
We will respond as soon as possible to resolve the issue.
5. Incorrect Email Address
It is the customer’s responsibility to enter the correct email address at checkout.
Ascencia is not responsible for failed delivery due to incorrect information provided by the customer.
6. Geographic Availability
Our digital products are available worldwide.
No shipping fees apply.